Making a difference

Mary Dalgleish discusses the role of occupational psychologists in the Employment Service.
‘An insightful senior manager once observed that psychologists in commercial organisations are like bidets. They add class but no one is quite sure if they are using them correctly.’ (Acker et al., 1998, p.12.) From my experience there can also be considerable confusion about what might be expected of psychologists in public sector settings. And the pressures on resources in the public sector ensure that an indefinable benefit such as ‘adding class’ would not keep a psychologist employed for long.

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